Shipping Policy
HaloDry – Shipping Policy
At HaloDry, we are committed to delivering your orders quickly and efficiently. Below, you’ll find all the details regarding our shipping process, estimated delivery times, and costs.
1. Order Processing
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All orders are processed within 1-3 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking details once your order has been shipped.
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If there are any delays due to unforeseen circumstances, we will notify you promptly.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
Shipping Method | Estimated Delivery Time | Cost |
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Standard Shipping | 5-6 business days | Free |
Express Shipping | 2-4 business days | 20 euro |
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Delivery times are estimates and may vary based on location, customs processing, and carrier delays.
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Some remote areas may experience longer shipping times.
3. International Shipping
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We ship worldwide! 🌍
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International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
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Delivery times for international orders may vary depending on customs clearance in your country.
4. Tracking Your Order
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Once your order ships, you will receive a tracking number via email.
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You can track your package on our website or through the carrier’s tracking portal.
5. Lost, Stolen, or Delayed Packages
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HaloDry is not responsible for lost or stolen packages after they have been marked as delivered. If your package is missing, please contact the carrier directly.
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If your package is significantly delayed, contact our support team, and we will assist in resolving the issue.
6. Address Errors & Failed Deliveries
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Please ensure that your shipping address is correct when placing an order. We are not responsible for packages sent to incorrect addresses provided by the customer.
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If a package is returned to us due to an incorrect address or failed delivery attempt, the customer will be responsible for reshipping costs.
7. Contact Us
If you have any questions about your order, shipping, or delivery, feel free to reach out:
📩 Email: support@halodry.shop